We do not charge tenant fees for applications, credit checks or for contract fees. By law we do take a deposit for the home in addition to the first months rent, and this is logged with the Deposit Protection Agency on your behalf.

Some of our landlords do accept pets but is landlords discretion. We ask that you detail your pet in the early correspondence and on the application form and then we can discuss with the landlord in each case.

General Assured Shorthold tenancy agreements commence with six months or twelve months. Longer terms are available in discussion with the landlord pending the potential stability of the tenancy. We can only accept AST’s to a maximum of three year term.

Each of our landlords will have a different perspective on the Local Authority payments and we would deal with each request individually. Similarly for DIGS scheme though we don’t currently have any landlords using the DIGS scheme due to administration difficulties at end of tenancy,

Yes, we can. Please contact us.

You can also search the tax rates online using the property postcode: http://cti.voa.gov.uk/cti/inits.asp

We will also advise on the Council Tax band when we carry out viewings of the home as we want our customers to know all of the relevant details about the home so you can make informed choices.

In most tenancies you would be responsible for Gas, Electricity, Water, wifi, Council Tax and insuring your goods.  In some of our tenancies the landlord does apply a whole rate agreement but this is only on selected properties.

Water charges move in line with the council tax (ratable value of the house) unless there is a water meter.

Gas and electric usage can be reviewed in line with the EPC for we provide when we advertise the home.. This Energy performance certificate will show the energy efficiency of the house and potential savings from certain measures. If you do decide to change supplier during the tenancy you must inform us please.